Navigators

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Navigator Mission

Create a world premiere ballooning event with service, dedication, kindness, and teamwork.

To Navigate is to direct, guide, or manage a traveler on its course. A Navigator is a person who navigates.

The word navigator embodies the role we expect you to play for our guests, pilots, crew, and even fellow navigators and staff – offering guidance, showing them the way, and confidently leading them to what/where they need to have an outstanding experience.

We recognize and honor that you are volunteering your time, effort, and skills. We hope you wear the Navigator title proudly and show the world that AIBF Navigators are as world-class as the event.

Navi(gator)s follow THE GATOR WAY, a simple reminder while serving guests at Balloon Fiesta:

Generosity: Being kind or giving without expectation of anything in return

Attentive: Being mindful of something or of someone’s needs

Teamwork: A group of people who work or play together

Opportunity: The opportunity to serve or a chance to do something good or noteworthy

Responsible: Taking care of one’s duties, whether those are actions or support of other people

How do I log into my Navigator (Volgistics) account?

To log in to your account, please follow these steps:

  1. CLICK HERE to get to the Volgistics system (link will open in a new window or tab)
  2. Enter your email address
  3. Enter your password
  4. Click the green down arrow in the upper right corner
  5. Click “Navigator Profile” to update any information in your profile

Forgot your password? CLICK HERE to reset.

How do I sign up for shifts?

To access your Navigator Profile to sign up for shifts, follow these steps:

  1. Log in to your account HERE
  2. In the top blue bar, click the “Schedule” tab
  3. Make sure the month is set to October
  4. Sign-up options will populate only on the days there are openings to work
  5. Click on the day and time you want to work

What kind of picture do I need to submit?

You will need to submit a photo for your credentials that is head and shoulders only. NO hats, NO sunglasses, NO pets, and NO other people in the picture.

Am I expected to wear a uniform?

Yes, you will be expected to wear the Navigator t-shirt, Navigator jacket, and photo credential any time you are scheduled to work.

Do Navigators have the option of buying discounted general admission tickets for family and friends?

Yes, you will be allowed to purchase up to ten (10) general admission tickets for friends and family at a discounted price of $6.00 each. You will receive a code in an email in which you will use to purchase.

PLEASE be aware, the code is one-time use only. Once you have checked out with the code, you will not be able to use it again.

Can I get an RV space by volunteering?

Balloon Fiesta makes a limited number of RV spaces available for Navigators. These spaces are intended for Navigators who cannot attend the event without an RV accommodation.

These spaces are not guaranteed reservations. If you would like a guaranteed reservation, you will need to reserve and pay for an RV space through the RV reservations website. While we would like to be able to accommodate all requests, we have a limited number of camping spots and an even more limited quantity of premium campsites. Dry camping means no electricity and no water.

We will consider all requests, submitted through an online form between March and April of the event year, that also meet the following criteria:

  • 40-50 hours volunteered per person in 1 calendar year = 50% off dry camping
  • 51-120 hours volunteered per person in 1 calendar year = free dry camping (if two volunteers are sharing an RV, both must volunteer for 40+ hours to receive a free space)

Not everyone who meets these requirements will receive an RV space. An RV space from this limited number of spaces is not guaranteed until you receive an official email from AIBF. These notifications will be made by the 6-month date in May.

Hour requirements will be tracked by checking the shifts you schedule and work and you may be required to track your hours electronically. Navigators must abide by all standard rules and regulations that apply to RV camping.

NOTE: Out-of-town Navigators are given preference when awarding RV spaces. Local Navigators will be assigned an RV space based on availability.

CLICK HERE to apply for an RV space

Navigator Handbook

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