Welcome to the place where Balloon Fiesta Navigators can find all the information pertinent to volunteering at Balloon Fiesta.
Need to update your contact information, shirt or jacket size, or other registration data? Click here for your Navigator Profile
Forgot your password? Click here for a Password Reset
For a tutorial about how to use your profile, click here: Profile Tutorial
If your team uses self-scheduling, you can view the self-scheduling tutorial here: Self-Scheduling Tutorial
Problems or questions? Contact Sandy Wylie at (505) 821-1000, ext. 109 or
Please review the most current Navigator Handbook here: Navigator Handbook 07/2017
To view the list of the 2017 Team Leaders and Staff Contacts, click here: Navigator Areas and Team Leaders 2017
View full issues or individual articles from the most recent or archived versions of the Navigator News.
Join our new Facebook group: AIBF Navigators
This is a private group for current AIBF Navigators only. It's a great place to meet and engagge with fellow volunteers, get event updates, and have fun year-round!
Below are the Basic Training videos and quizzes. Click on the name of the training and you will be taken directly to the video and quiz.
1. Ballooning 101 - Part I (General Hot Air Ballooning) - Learn the basics of hot air balloon flight. This training must be renewed every 5 years.
2. Ballooning 101 - Part II (Ballooning at Balloon Fiesta) - Learn all about hot air ballooning specific to the Balloon Fiesta. This training must be renewed every 5 years.
3. Guest Service - Learn the most important principles to providing top-notch guest (customer) service. This training must be renewed every 5 years.
4. Safety and Security- Learn how the Public Safety team ensures that Balloon Fiesta is one of the safest events in the country, and how you can help support their efforts. This training must be renewed every other year.
5. 2017 Balloon Fiesta Event Information** - Get the latest details, specifics and changes for this year’s event, such as prices, locations, etc. Current as of Aug 27, 2017.
6. New West Lot Parking Information - Learn about the new parking lot, access routes and hours. Required for every navigator in 2017.
** This video is updated yearly and is required viewing each year.
Merit Classes are optional, "extra-credit" classes offered to our Navigators for a variety of reasons. We want to invest in you - to offer you additional skills to help you be a better Navigator, and to give you training and education you can use in other areas of your life. These classes are free to Navigators who work a minimum of 5 shifts or 25 hours per year.
Video Merit Classes
In-person Merit Classes. See the calendar for dates, or click the links below for dates, details and registration.
Other Merit Opportunities
Submit all evidence to . In the subject field please put Advanced Crew Evidence.